The biggest shopping event of the year is now over!

Thank you for shopping with us this Black Friday! We're working hard to process your orders, and soon you'll be able to enjoy the very best of K-Beauty. We thank you in advance for your patience and understanding!

FAQ

Useful tips & information

Here are some useful tips to snatch your favorites as quickly as possible & avoid any problem with your order:

✦ Check your account's default address is correct. If you use PayPal, Apple Pay, or Google Pay, make sure it's correct there too.
✦ Double-check your shipping address and payment info before placing your order.

What is in the Black Friday Glowy Gift Box?

SPOILER ALERT! If you can't wait to find out what is inside your gift box, here is the list of content:

✦ Free samples
✦ 2 sheet masks
✦ 2 deluxe samples
✦ 1 limited-edition sticker sheet
✦ 1 KS towel
✦ 1 full-size product

Why is shipping taking longer than usual?

Our team works extra hard during Black Friday to bring you the best deals and gifts. As a result, shipping may take a little longer than usual. We thank you in advance for your understanding and assure you that your patience will be rewarded with an exceptional skincare experience!

Why is delivery taking longer than usual?

Deliveries may also take longer than expected during this period due to high volume of packages received by the courier. Keep an eye on your tracking link for updates and estimated delivery time.

Can I cancel or change my order?

It is better to double-check if you've secured all the goods you wanted and your order is correct - we may not be able to change or cancel your order once it's processed.

I have another question

Our FAQ contains answers to common questions about shipping, tracking, and returns. If you need further assistance, we will be happy to help! Avoid sending multiple messages so we can get back to everyone faster.

Can I use my discount codes and vouchers during Black Friday?

Yes, you can use your discount codes and vouchers during Black Friday. Please note that discounts don't apply to gift cards.